Free until you sell
Start on Free and pay 1.5% only when an order is paid. When you sell more, Pro is €49 a month and 0.35%, and never more than €499 in a month. Hosting, the editor and every feature come with both.
Free
Free until you sell. You pay only when an order is paid.
€0/mo
1.5% of each sale
Taken from each sale as it is paid, through Whizzy Payments, so there is nothing to invoice. A month with no sales costs nothing.
- AI assistant in your dashboard, its allowance growing with your sales
- Unlimited products, customers and orders
- Discount codes, gift cards, abandoned checkout emails, multi-currency and your own domain
- One paid theme of your choice, free, for good
- Your current shop moved over for you, free, from any platform (first 100 shops)
- 5 staff accounts, 3 of your own domains and 20 GB for pictures and files
- On Free, your own domains stay while the shop sells: one sale every 60 days.
- Support by email
- No contract. Your payment account, your domain and your data stay yours
- A small “Powered by WhizzyCommerce” line at the foot of your shop
Pro
For shops that sell. A lower fee and the whole bill capped.
€40/mo
€480 billed yearly, or €49 month to month
0.35% of each sale
Fees through Whizzy Payments are taken at the sale, the rest is invoiced monthly with the plan, and the whole bill is never more than €499 in a month, however much you sell.
- Everything in Free, plus:
- AI assistant and storefront concierge included
- 15 staff accounts, 10 of your own domains and 100 GB for pictures and files
- No “Powered by WhizzyCommerce” line in your shop
- Priority support, answered first
What a month costs, on each plan
| Sales in a month | Free | Pro |
|---|---|---|
| €0 | €0 | €49 |
| €1,000 | €15 | €52.50 |
| €2,500 | €37.50 | €57.75 |
| €5,000 | €75 | €66.50 |
| €10,000 | €150 | €84 |
| €50,000 | €750 | €224 |
| €100,000 | €1,500 | €399 |
Pro is cheaper from about €4,261 of sales a month, and its whole bill stops at €499. Card processing is charged by Stripe or your own payment provider, as it would be on any platform.
Pro only
The AI concierge
Switch it on and one glowing question sits at the bottom of every page of your shop, with your own shortcuts under it. Shoppers say what they are after, and the assistant finds it, narrows it with a tap, and fills the bag, over the page they were on. Nothing about your shop changes: your theme, your pages and your checkout stay exactly as they are.
It works with every theme. Its Claude comes out of the plan's allowance, or runs on your own Anthropic key.
Both plans, line by line
| Feature | Free | Pro |
|---|---|---|
| Price | ||
| Monthly | €0/mo | €49/mo |
| Transaction fee per sale | 1.5% | 0.35%, max €499/mo |
| Payments | Whizzy Payments only | Whizzy Payments or your own providers |
| What fits | ||
| Products | Unlimited | Unlimited |
| Customers | Unlimited | Unlimited |
| Orders / month | Unlimited | Unlimited |
| Staff accounts | 5 | 15 |
| Custom domains | 3, while selling | 10 |
| File storage | 20 GB | 100 GB |
| Selling | ||
| Discount codes | ||
| Abandoned checkout emails | ||
| Gift cards | ||
| Multi-currency | ||
| Scheduled product imports | - | |
| Shopping feeds (Google, Meta) | 1 | 3 |
| Instagram accounts on the shop | 1 | 3 |
| Building the shop | ||
| Claude for the assistant, designer and editorOr bring your own Anthropic key on any plan, and no limit of ours applies at all. | ||
| Theme code editor | ||
| Remove the “Powered by WhizzyCommerce” lineFree shops show one small, light line at the very foot of every page | - | |
| AI concierge on the front pageShoppers say what they are after; the assistant finds it, bags it and takes the order. Its Claude comes out of the allowance above. | - | |
| Run the shop from Claude (MCP connector) | ||
| Connect an outside app to your shop | ||
| Hosting and support | ||
| Priority hosting | - | |
| Host to yourself | - | - |
| Support | Priority | |
On Free, Claude is a tenth of last month's fees, so it starts once you sell; on Pro, a monthly allowance that covers heavy use. Both are shared across the assistant, the designer and the editor. Bring your own Anthropic key on either and no limit of ours applies.
Questions people actually ask
I already have a shop somewhere else. Can I bring it?
Yes, and for the first 100 shops we move it for you, free, from any platform: Magento, Shopify, WooCommerce, PrestaShop, Wix or anything else. Ask with the form on the Switching page, or under Settings, Import in your dashboard. From Magento 2 the whole shop comes across, categories, products with their variants, customers, orders and promotions, after a dry run that writes nothing. From other platforms we bring products and categories, and customers and orders where your platform lets us export them. Rather do it yourself? The Magento 2 importer is one file, and from anywhere else products come in from a spreadsheet under Products, Import, with a preview before anything is written, on Free too.
Are there limits?
No limits on products, customers or orders on either plan, and nothing extra to pay past them. Each shop has at least 20 GB for images and files. On Free the AI assistant is paid for by your sales: a tenth of last month's fees comes back as Claude, so it starts once you sell. Pro includes a much larger one. On either, you can plug in your own Anthropic key and no limit of ours applies.
Who holds the money from my sales?
You do. Whizzy Payments pays your sales straight into your own Stripe account, connected from your dashboard, and you are the merchant of record: payouts, refunds and disputes are yours to control. Our fee, 1.5% of sales on Free or 0.35% on Pro, is taken from each payment as it is made, so nothing is invoiced for those sales, and Stripe charges its own processing fee to you directly, with nothing added by us. On Pro you can also take payments through your own Stripe keys, PayPal, Mollie or offline methods; the fee on those sales comes on one invoice a month, and the whole bill is never more than €499 in a month.
What is the AI concierge, and do I need it?
A question box docked at the bottom of every page: the shopper says what they are after, and the assistant shows the products, narrows the choice with a tap and fills the bag, without leaving the page. It is a Pro feature, because its cost follows your traffic; Free keeps the assistant in your dashboard. Switch it on from your dashboard, on whichever theme you have. If your shoppers know what they want and like a grid, leave it off; if they arrive with a question, it answers it.
Is the demo shop a throwaway?
No, and that is deliberate. A demo shop runs on the same infrastructure as a live one, same editor, same catalogue, same theme. Going live asks you to pick Free or Pro, add a card, and connect Whizzy Payments, or on Pro your own payment providers. Everything you built carries over untouched.
How does the transaction fee actually reach me?
Through Whizzy Payments it is taken from each sale as it is paid. Sell €1,000 on Free and €15 comes off as you sell, the rest lands in your own Stripe account, and nothing is invoiced. On Pro, sales through your own providers are added up and invoiced with the plan: sell €20,000 that way and the invoice reads €119, the plan and the fee together. However much a Pro shop sells, the whole bill stops at €499. Refund an order and its fee is handed back in proportion. Every sale behind the running total is listed in your dashboard.
What does the checkout look like?
It is a page on your own shop, on your own domain, carrying your own design: contact details, delivery or collection, and card, Apple Pay and Google Pay side by side, with PayPal or Mollie too on Pro. Shoppers who are collecting pick a location and are not charged shipping. Nobody is sent to a payment page wearing somebody else's branding halfway through buying from you.
Which plan should I pick?
Start on Free. Once your sales pass about €4,261 a month, Pro costs less, and your weekly brief tells you when that happens and how much you would have saved. Moving up takes effect at once; moving back down happens at the end of the month.
What if I want to leave?
Leave whenever you like: there is no contract and no notice period. Export your products, customers and orders as CSV at any time. Your payment provider account and your domain were always yours, so they go with you.